Terms of Service
Last Updated: May 25, 2023
Welcome to Marczell AI, operated by Marczell Klein Corp ("Company," "we," "us," or "our"). By accessing or using our platform at www.marczellai.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
1. Service Description
Marczell AI provides AI-powered identity transformation services, including behavioral profiling, personalized coaching, and AI-generated hypnosis audio. Services are delivered through our web platform via digital content, AI chat interactions, and audio sessions. Our services are designed to help individuals improve their personal and professional performance through identity-level change.
2. Eligibility
You must be at least 18 years of age and have the legal authority to enter into a binding agreement to use our services. By creating an account, you represent and warrant that you meet these requirements.
3. Account Registration
To access our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Subscription & Payments
Access to Marczell AI requires a paid subscription. By subscribing, you agree to pay the applicable fees as described at the time of purchase. Key terms:
- Payments are required in advance via credit card, debit card, or other approved payment methods
- Subscriptions automatically renew at the end of each billing period unless cancelled
- Prices may change with 30 days' advance notice
- All payments are processed securely through our third-party payment processor (Whop)
5. Refund Policy
We offer a 7-day refund window for subscriptions, subject to usage limitations. For full details, please review our Refund Policy.
6. Cancellation
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation, you will retain access to your subscription until the end of your current billing period. No refunds will be issued for partial billing periods.
7. Acceptable Use
When using Marczell AI, you agree not to:
- Use the platform for any unlawful purpose
- Attempt to reverse engineer, decompile, or extract our AI models or algorithms
- Share your account credentials or allow others to access your account
- Reproduce, distribute, or publicly display any content from our platform
- Interfere with or disrupt the integrity or performance of our services
- Use automated systems (bots, scrapers) to access the platform
8. Intellectual Property
All content on the Marczell AI platform — including but not limited to text, graphics, logos, AI-generated audio, profiling algorithms, coaching methodologies, and software — is the property of Marczell Klein Corp and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or create derivative works without our prior written permission.
9. AI-Generated Content Disclaimer
Marczell AI uses artificial intelligence to generate personalized coaching insights, behavioral profiles, and hypnosis audio. While we strive for accuracy and quality, AI-generated content is provided for personal development purposes only and should not be considered a substitute for professional medical, psychological, or therapeutic advice. You acknowledge that results may vary and are not guaranteed.
10. Limitation of Liability
To the fullest extent permitted by law, Marczell Klein Corp shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or goodwill, whether based on warranty, contract, tort, negligence, or any other legal theory. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Marczell Klein Corp, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the services, violation of these terms, or infringement of any third-party rights.
12. Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including violation of these terms. Upon termination, your right to access the platform ceases immediately. Sections that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) will remain in effect.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Sacramento County, California.
14. Changes to These Terms
We may update these Terms of Service from time to time. Material changes will be communicated with at least 30 days' advance notice. Your continued use of the platform after changes are posted constitutes acceptance of the revised terms.
15. Marketing Communications
By creating an account, you consent to receiving marketing communications from Marczell AI, including email and SMS messages. You may opt out at any time by clicking the unsubscribe link in any email or by contacting our support team.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: [email protected]
- Address: 3400 Cottage Way, STE G2-6406, Sacramento, CA 95825